Warehouse and Yard Manager – Creston, Ohio (P/T)
WG Dairy Supply is an agriculture service and solutions-based company in Creston, Ohio, Columbiana OH, St. Henry Ohio, Jonesville and Woodbury MI . WG Dairy Supply is focused on providing the most innovative products and support for the dairy industry in Ohio and bordering states. We are looking for dependable, caring, and team-oriented people who want to serve customers, solve problems for our growing customer operations. Our team is built around: Teamwork, Dependable, Innovative, Caring, Candid, and Have Fun. If you enjoy helping people, staying organized, learning new systems, and working with a team that takes pride in doing the job right, we would like to meet you.
Position Summary: The Warehouse Manager is a position that we are looking for a dependable, hands-on person to help keep our warehouse and yard organized, safe, and ready to serve customers. This part-time role in Creston OH supports our Aftermarket and Parts teams by receiving materials, organizing inventory, preparing products for pickup or shipment, maintaining chemical and barrel areas, and helping load and unload materials. If you enjoy practical work, solving problems, working with a team, and taking pride in a job well done, this could be a great fit.
Typical Duties
Requirements
Why This Role MattersThe warehouse and yard are important parts of how we serve customers and support our team. When materials are organized, inventory is accurate, chemicals are handled safely, and products are ready on time, the whole team can work more efficiently and customers receive better service.
We offer:
Nate Miller – Aftermarket Team Lead
[email protected]
12993 Cleveland Rd. Creston OH 44217
WG Dairy Supply is an agriculture service and solutions-based company in Creston, Ohio, Columbiana OH, St. Henry Ohio, Jonesville and Woodbury MI . WG Dairy Supply is focused on providing the most innovative products and support for the dairy industry in Ohio and bordering states. We are looking for dependable, caring, and team-oriented people who want to serve customers, solve problems for our growing customer operations. Our team is built around: Teamwork, Dependable, Innovative, Caring, Candid, and Have Fun. If you enjoy helping people, staying organized, learning new systems, and working with a team that takes pride in doing the job right, we would like to meet you.
Position Summary: The Warehouse Manager is a position that we are looking for a dependable, hands-on person to help keep our warehouse and yard organized, safe, and ready to serve customers. This part-time role in Creston OH supports our Aftermarket and Parts teams by receiving materials, organizing inventory, preparing products for pickup or shipment, maintaining chemical and barrel areas, and helping load and unload materials. If you enjoy practical work, solving problems, working with a team, and taking pride in a job well done, this could be a great fit.
Typical Duties
- Keep warehouse, yard, chemical inventory, and barrel areas clean, organized, safe, and easy to navigate.
- Organize outside inventory such as gates, fans, hutches, equipment, bulk materials, and other yard-stocked products.
- Package, label, stage, and prepare parts, chemicals, supplies, and products for customer pickup, delivery, internal use, or shipment.
- Track and organize chemical inventory, communicate reorder needs, and follow safe handling, labeling, and storage procedures.
- Take in used barrels, wash and inspect them according to company procedures, and organize clean barrels for repackaging.
- Assist with loading and unloading customers, service vehicles, delivery vehicles, semis, and outgoing shipments.
- Support parts and service team members by locating, moving, staging, and organizing materials needed for customer orders, technician jobs, special orders, and inventory replenishment.
- Operate forklifts, pallet jacks, hand trucks, or other material-handling equipment safely when qualified and authorized.
- Communicate clearly with team leaders and coworkers about inventory needs, damaged materials, safety concerns, incoming shipments, used barrel status, and yard organization priorities.
Requirements
- A dependable person who shows up, follows through, and takes ownership of routine tasks.
- A team player who is willing to help wherever needed and communicates well with coworkers.
- Strong organizational habits and attention to detail when receiving, counting, storing, packaging, labeling, and checking inventory.
- Ability to safely lift, move, load, unload, package, and stage parts, chemicals, supplies, and larger materials.
- Comfort working both indoors and outdoors in varying weather conditions.
- Willingness to follow company procedures, safety instructions, chemical-handling practices, and direction from team leaders.
- Ability to use basic warehouse tools, packaging supplies, pallet jacks, hand trucks, and forklift or material-handling equipment when qualified.
- A caring attitude toward customers, coworkers, equipment, materials, and shared workspaces.
- A candid communication style that helps the team solve problems quickly and safely.
- A positive mindset, willingness to learn, and ability to have fun while doing good work.
Why This Role MattersThe warehouse and yard are important parts of how we serve customers and support our team. When materials are organized, inventory is accurate, chemicals are handled safely, and products are ready on time, the whole team can work more efficiently and customers receive better service.
We offer:
- “Team First” Focused Culture
- Competitive Wages
- Paid Training
- Health Insurance Benefits plan options
- 401K w/ Company Match
- Paid Time Off – Holidays, Vacation
Nate Miller – Aftermarket Team Lead
[email protected]
12993 Cleveland Rd. Creston OH 44217
Parts Support Specialist - Creston, Ohio
Position Summary: The Customer Parts Support Specialist is responsible for serving customers by phone and at the parts counter, helping identify the correct parts, answering parts-related questions, preparing parts for pickup or shipment, and supporting a clean, organized, and accurate parts department. This role is customer-facing and requires strong communication, attention to detail, and the ability to follow through on customer requests from first contact through final delivery.
Key Responsibilities
Qualifications and Skills
We offer:
Ben Rufener, Service/Install Team Lead – [email protected]
12993 Cleveland Rd. Creston OH 44217
Position Summary: The Customer Parts Support Specialist is responsible for serving customers by phone and at the parts counter, helping identify the correct parts, answering parts-related questions, preparing parts for pickup or shipment, and supporting a clean, organized, and accurate parts department. This role is customer-facing and requires strong communication, attention to detail, and the ability to follow through on customer requests from first contact through final delivery.
Key Responsibilities
- Answer incoming phone calls, determine customer needs, forward calls when appropriate, and help customers troubleshoot parts-related questions.
- Assist customers at the front counter by identifying needed parts, answering questions, and providing accurate information about availability and options.
- Pull parts for customer pickup, customer requests, and outgoing shipments.
- Research special-order parts when needed, including looking for alternate suppliers or lower-cost options when a usual supplier is out of stock.
- Label customer-requested parts, place them on the special-order shelf, and notify customers when parts arrive.
- Load customers with larger items such as hutches, fans, gates, and similar products.
- Prepare and ship parts to customers and process parts returns to be sent back.
- Receive incoming parts into the system, help find storage locations for new parts, and put parts away accurately.
- Support weekly stock orders by helping identify low inventory, front-counter clipboard requests, and other customer-driven parts needs.
- Keep inside and outside inventory areas clean, organized, and visually stocked so customers can be served efficiently.
- Unload incoming material from semis and place items in the correct storage area.
Qualifications and Skills
- Strong customer service mindset with the ability to communicate clearly by phone and in person.
- Ability to listen carefully, ask good questions, and help identify the correct part or next step.
- Organized and detail-oriented, with the ability to track customer requests, special orders, and shipped parts.
- Comfortable using inventory, ordering, and parts-management systems such as ODOO or similar software.
- Ability to work in a fast-paced parts department and prioritize multiple customer needs.
- Willingness to learn product lines, part numbers, supplier options, and department procedures.
- Ability to safely lift, move, load, and unload parts and larger customer items as needed.
We offer:
- “Team First” Focused Culture
- Competitive Wages
- Paid Training
- Health Insurance Benefits plan options
- 401K w/ Company Match
- Paid Time Off – Holidays, Vacation
Ben Rufener, Service/Install Team Lead – [email protected]
12993 Cleveland Rd. Creston OH 44217
Service Writer / Coordinator - Creston, Ohio
Position Summary: The Service Writer / Service Coordinator / Service Assistant serves as the communication link between customers, service technicians, the service manager, and the parts team. This position is responsible for receiving customer service requests, opening and tracking work orders in Odoo Field Service, helping coordinate technician assignments, communicating job status, supporting timely repairs, preparing cost estimates when needed, and ensuring completed work is documented accurately for approval, invoicing, warranty processing, and customer follow-up.
Key Responsibilities
Qualifications and Skills
We offer:
Ben Rufener, Service/Install Team Lead – [email protected]
12993 Cleveland Rd. Creston OH 44217
Position Summary: The Service Writer / Service Coordinator / Service Assistant serves as the communication link between customers, service technicians, the service manager, and the parts team. This position is responsible for receiving customer service requests, opening and tracking work orders in Odoo Field Service, helping coordinate technician assignments, communicating job status, supporting timely repairs, preparing cost estimates when needed, and ensuring completed work is documented accurately for approval, invoicing, warranty processing, and customer follow-up.
Key Responsibilities
- Answer phone calls, greet walk-in customers, and receive service requests from customers or internal team members such as Aftermarket or Capital.
- Listen carefully to problem descriptions, ask clarifying questions, and gather the details needed to understand the customer’s service need.
- Create detailed service requests and open Odoo Field Service tickets with accurate customer, equipment, job, and repair information.
- Communicate clearly with customers, technicians, the service manager, and the parts team to help jobs move forward in a timely manner.
- Work with the service manager to schedule and dispatch technicians based on priority, availability, customer needs, and job requirements.
- Coordinate with the parts team to identify, order, and track parts needed to complete repairs efficiently.
- Open, manage, update, and close field service tickets at the direction of the service manager.
- Track job notes, pictures, follow-ups, technician hours, parts used, and other important information in the field service ticket for documentation and future reference.
- Review completed work orders for accuracy, thoroughness, timeliness, job quality, required follow-up, and overall customer satisfaction.
- Communicate with customers when work is complete and confirm whether any follow-up work or additional communication is needed.
- Prepare cost estimates, price quotes, or bids by calculating expected time, materials, parts, and other job requirements for customer-requested work.
- Maintain up-to-date pricing information and provide accurate estimates for customer approval before work proceeds when required.
- Submit completed tickets for approval and invoicing.
- Review work orders for applicable warranty parts and labor time, and work with the warranty administrator to support proper warranty claim processing.
Qualifications and Skills
- Knowledge of the equipment, farms, and customers served by the company.
- Strong verbal, written, relational, and non-verbal communication skills with both customers and technicians.
- Ability to ask the right questions, document accurate details, and show care and curiosity when working through customer needs.
- Comfortable using Odoo Field Service to create, manage, update, and close service tickets.
- Basic computer skills, including office functions, Outlook email, and Excel.
- Ability to stay organized while managing multiple service requests, job updates, customer communications, technician schedules, parts needs, and follow-ups.
- Detail-oriented approach to documenting notes, pictures, labor hours, parts used, warranty information, and customer approvals.
- Ability to work closely with the service manager and support timely, accurate, and customer-focused service work.
We offer:
- “Team First” Focused Culture
- Competitive Wages
- Paid Training
- Health Insurance Benefits plan options
- 401K w/ Company Match
- Paid Time Off – Holidays, Vacation
Ben Rufener, Service/Install Team Lead – [email protected]
12993 Cleveland Rd. Creston OH 44217
Dairy Systems Technician - Creston
WG Dairy Supply is seeking an individual for employment for the installation and service of robotic and traditional milking and cooling equipment. This position will be based out of our Creston OH location to serve the needs of agricultural (primarily dairy) and commercial operations throughout Ohio and Western PA. We are looking for a team player who is service-oriented and possesses mechanical aptitude; skills with, electrical wiring, plumbing and dairy farm experience are preferred but not required. Training will be provided. We are looking for individuals who fit and will thrive in our culture of opportunity and growth. We have established six core values to guide the ownership, leadership team and team members of the company to give the customers a caring and valuable experience that is a 5-way win.
Company Values:Teamwork, Dependable, Innovative, Caring, Candid and Have Fun.
Typical Duties:
Requirements:
We offer:
Ben Rufener, Service/Install Team Lead – [email protected]
12993 Cleveland Rd. Creston OH 44217
WG Dairy Supply is seeking an individual for employment for the installation and service of robotic and traditional milking and cooling equipment. This position will be based out of our Creston OH location to serve the needs of agricultural (primarily dairy) and commercial operations throughout Ohio and Western PA. We are looking for a team player who is service-oriented and possesses mechanical aptitude; skills with, electrical wiring, plumbing and dairy farm experience are preferred but not required. Training will be provided. We are looking for individuals who fit and will thrive in our culture of opportunity and growth. We have established six core values to guide the ownership, leadership team and team members of the company to give the customers a caring and valuable experience that is a 5-way win.
Company Values:Teamwork, Dependable, Innovative, Caring, Candid and Have Fun.
Typical Duties:
- Full Time position to perform the preventative maintenance and service of dairy and ag systems These products and services include, but are not limited to, the following:
- Manure Handling Systems – Equipment install and control specifications, design
- Traditional and robotic automated milking systems and components
- Refrigeration components of new/used milk tanks and cooling systems.
- Feeding equipment, silo unloaders, automated calf feeders, fans, manure equipment, waterers, lights, etc.
- Complete electrical wiring and installation in barns and farms
- Plumbing for dairy operations
- Account for time spent on jobs and material used in performing duties
Requirements:
- Proficient knowledge of electrical, plumbing, and mechanical systems
- Ability to perform basic repairs and required maintenance using special tools and equipment as provided by WG Dairy Supply
- Basic computer abilities with proficiencies in oral and written skills
- Ability to lift at least 50 lbs.
- Promptly attend required trainings to receive pertinent certifications for on-call scheduling
- High School Diploma or equivalent experience is required; Associates degree preferred
- Valid driver’s license with a clean driving record
We offer:
- “Team First” Focused Culture
- Competitive Wages
- Paid Training
- Health Insurance Benefits plan options
- 401K w/ Company Match
- Paid Time Off – Holidays, Vacation
Ben Rufener, Service/Install Team Lead – [email protected]
12993 Cleveland Rd. Creston OH 44217
Automated Dairy Systems Technician - Columbiana, Ohio
Our growing company is seeking to fill a role on our team for with a focus on installation and service of robotic and traditional milking and cooling equipment working out of our new Eastern Ohio location serving the needs of dairy and commercial operations throughout Ohio and Western PA. We are looking for a team player that is service-oriented, mechanical aptitude, electrical, plumbing and robotics experience preferred. We are looking for driven, purposeful individual with passion to provide solutions to our customers. Training will be provided.
We are looking for individuals who fit and will thrive in our culture of opportunity and growth. We have established six core values to guide the ownership, leadership team and team members of the company to give the customers a caring and valuable experience that is a 5-way win.
Company Values: Teamwork, Dependable, Innovative, Caring, Candid and Have Fun.
Typical Duties:
We offer:
If interested, submit resume on our website or please email or drop off resume to:
Josh Keplar – [email protected]
Address: 12993 Cleveland Rd. Creston Ohio 44217
Our growing company is seeking to fill a role on our team for with a focus on installation and service of robotic and traditional milking and cooling equipment working out of our new Eastern Ohio location serving the needs of dairy and commercial operations throughout Ohio and Western PA. We are looking for a team player that is service-oriented, mechanical aptitude, electrical, plumbing and robotics experience preferred. We are looking for driven, purposeful individual with passion to provide solutions to our customers. Training will be provided.
We are looking for individuals who fit and will thrive in our culture of opportunity and growth. We have established six core values to guide the ownership, leadership team and team members of the company to give the customers a caring and valuable experience that is a 5-way win.
Company Values: Teamwork, Dependable, Innovative, Caring, Candid and Have Fun.
Typical Duties:
- Installing/servicing robotic and traditional milking systems and components
- Installing/servicing refrigeration components of new/used milk tanks and cooling systems.
- Installing/servicing all components of new and remodeled milk harvesting equipment
- Electrical wiring and installation of barns and farms per direction of customers
- Plumbing installation and service for dairy operations
- Installing/servicing components of feeding equipment, silo unloaders, automated calf feeders, fans, manure equipment, waterers, lights, etc.
We offer:
- Competitive Wages
- Paid Training
- Health Insurance Benefits plan options
- 401K w/company match
- Paid Holidays
- Vacation Time
If interested, submit resume on our website or please email or drop off resume to:
Josh Keplar – [email protected]
Address: 12993 Cleveland Rd. Creston Ohio 44217
Automated Dairy Systems Technician - Creston, Ohio
Our growing company is seeking to fill a role on our team with a focus on service and maintenance of robotic and traditional milking and cooling equipment working out of our Creston Ohio location serving the needs of dairy and commercial operations throughout Ohio and Western PA. We are looking for a team player that is service-oriented, mechanical aptitude, electrical, plumbing and robotics experience preferred. We are looking for driven, purposeful individual with passion to provide solutions to our customers. Training will be provided.
We are looking for individuals who fit and will thrive in our culture of opportunity and growth. We have established six core values to guide the ownership, leadership team and team members of the company to give the customers a caring and valuable experience that is a 5-way win.
Company Values: Teamwork, Dependable, Innovative, Caring, Candid and Have Fun.
Typical Duties:
Ben Rufener – [email protected] or Josh Keplar – [email protected]
Address: 12993 Cleveland Rd. Creston Ohio 44217
Our growing company is seeking to fill a role on our team with a focus on service and maintenance of robotic and traditional milking and cooling equipment working out of our Creston Ohio location serving the needs of dairy and commercial operations throughout Ohio and Western PA. We are looking for a team player that is service-oriented, mechanical aptitude, electrical, plumbing and robotics experience preferred. We are looking for driven, purposeful individual with passion to provide solutions to our customers. Training will be provided.
We are looking for individuals who fit and will thrive in our culture of opportunity and growth. We have established six core values to guide the ownership, leadership team and team members of the company to give the customers a caring and valuable experience that is a 5-way win.
Company Values: Teamwork, Dependable, Innovative, Caring, Candid and Have Fun.
Typical Duties:
- Installing/servicing robotic and traditional milking systems and components
- Installing/servicing refrigeration components of new/used milk tanks and cooling systems.
- Installing/servicing all components of new and remodeled milk harvesting equipment
- Electrical wiring and installation of barns and farms per direction of customers
- Plumbing installation and service for dairy operations
- Installing/servicing components of feeding equipment, automated calf feeders, fans, manure equipment, waterers, lights, etc.
- Competitive Wages
- Paid Training
- Health Insurance Benefits plan options
- 401K w/company match
- Paid Holidays
- Vacation Time
Ben Rufener – [email protected] or Josh Keplar – [email protected]
Address: 12993 Cleveland Rd. Creston Ohio 44217